Solutions

Software solutions to automate your entire order, network and cost management process – from order entry to monitoring to bill auditing.

Coastal Technologies has developed a product to handle each distinct step in the telecommunications order, network and cost management process. The suite of software solutions is flexible enough to be used independently for automation of a particular piece of the process, or used collectively to enable the entire process. CTGi solutions can easily integrate with billing systems to create complete flow-thru provisioning.

Online access of our solutions enables customers to quickly and easily generate and retrieve service order information via a user-friendly web form. This 24 x 7 access allows customers to quickly run desktop reports at their convenience.




Our solutions include:

Order Provisioning Automation
Revenue assurance provides confirmation that revenue is being accurately billed. It ensures that all customer and reference data is accounted for and cross-referenced against billing systems. Historically, revenue assurance studies provide a significant return on investment when implementing traffic systems.

Learn more about our Order Provisioning solution, OSS Connect.

Automated Call Data Management
 CMP® is a traffic analysis, management and reporting system that performs comprehensive, network-wide processing in real-time to equip service providers with usage data about their networks.

Learn more about our Call Managment Platform product module.

Revenue assurance
Revenue assurance provides confirmation that revenue is being accurately billed. It ensures that all customer and reference data is accounted for and cross-referenced against billing systems.

Learn more about our Revenue Assurance solution.

Network optimization
By having network traffic information readily available, it becomes possible to identify patterns in traffic suggesting routing and topology changes to optimize network efficiency.

Learn more about our Network Optimizaion solution.

Business intelligence
CMPs business intelligence module can help your organization leverage historical data to forecast market trends, expand product offerings and improve customer service.

Learn more about our Business Intelligence module.

Fraud management
CMP has an intelligent fraud module available, capable of learning each customer’s calling patterns and looking for anomalies — alerting fraud technicians when abnormalities occur.

Learn more about our Fraud Management module.

Security management
Accurate and precise reporting per financial, industry and technical guidelines minimizes potential legal exposure.

Learn more about our Security Management module.