Press Release
Coastal Technologies Group Processes
More Than 10 Billion
Call Detail Records in March
Unprecedented transaction processing volume
capability ensures billing accuracy and helps carriers meet stringent
Sarbanes-Oxley requirements
BOCA RATON, FL – April 25, 2005
– Coastal Technologies Group Inc. (CTGi), a leader in call
detail processing, accounting and OSS support for the telecommunications
industry, today announced that it processed more than 10 billion
call records in March for one of the U.S.’s largest service
providers. CTGi’s ability to track and analyze such tremendous
call volumes in near real-time means carriers can ensure the accuracy
of incoming bills, create error-free operational expense forecasts
and quickly identify and resolve intercarrier billing issues.
In addition, this ability enables carriers to fulfill a key requirement
in meeting stringent Sarbanes-Oxley guidelines.
Historically, call detail record (CDR) solutions
have been able to accurately track and analyze only a few billion
transactions per month before encountering processing failures.
Because the world’s largest carriers significantly exceed
that threshold each month, carriers often use call sampling to
arrive at best-guess estimates for accounting and billing records.
“Today, with the pressure to comply with strict regulatory
oversight, such as the Sarbanes-Oxley Act, carriers need to do
more than take call data samples,” said Richard Kane, president
and CEO of CTGi. “Our CMP (call management platform) solution
eliminates sampling and ensures accurate accrual and maximum revenue
capture.”“Service providers are continuing to look
at outsourcing organizations for their often unprofitable legacy
operations,” said Elisabeth Rainge, director of IDC’s
OSS and Billing program. “Firms such as CTGi can meet a
carrier’s long-term needs by offering quick response to
regulatory concerns, providing greater accountability for auditing
compliance and ensuring accurate billing practices.”
To accommodate this extremely high volume of CDR
analysis, CTGi deployed its CMP® transaction processing engine.
CMP is a traffic analysis, management, and reporting system that
allows for accurate auditing, accrual and percentage interstate
usage (PIU) detail. It performs comprehensive, network-wide processing
in near real-time to provide service providers with call detail
and call summary data. CTGi offers the solution on an ASP or installed
basis.
Tested for up to 20 billion call records per month
per cluster, CMP accommodates multiple types of CDR formats including
traditional circuit switched detail, soft switch VoIP detail,
cellular detail, and IPDR detail. CTGi operates its own storage
facility, and can securely store more than 120 billion transactions
on line.
About Coastal
Technologies
Coastal Technologies Group, Inc. (CTGi) provides Operations Support
solutions for the telecommunications industry. One of the world’s
largest ASPs, processing more than 10 billion transactions per
month, the company’s suite of solutions closes the loop
on the entire telecommunications lifecycle, from order entry to
network monitoring to bill auditing. CTGi’s suite of products
provide a single source for managing the fixed and variable costs
of operating a network, enabling service providers to both provision
and track usage with each trading partner.