Press Release
Coastal Technologies Group is Industry’s
First to Web Enable Entire Product Line
Boynton Beach — February 25, 2004—
Coastal Technologies Group announced today its plan to web enable
its line of telecommunications order management and call processing
software solutions. This initiative is unique in their industry
and sets a new standard for service to telecom carriers.
The CTGi Call Management Platform® offers
a complete solution for processing, tracking, and monitoring call
data at the summary and detail levels. The combined network traffic
from these products exceeds 7 billion transactions per month through
the CTGi data center. This traffic flows through the company’s
ASP-based service with guaranteed turn around time. The software
has proven to be so predictable and so well engineered, that the
company is now prepared to web enable the entire product line.
The CTGi OSS Connect® solution allows
all service providers to communicate via web services and thin
clients—automating faxing, ASR (access service request)
and LSR (local service request) preparation and other manual,
labor-intensive steps.
New entrants to the telecom provider arena
won’t have to invest in implementation of provisioning software,
won’t have to rely on their trading partners to provide
completion reports and can own all of their own provisioning and
call data from day one.
“CTGi’s primary goal is to streamline
the provisioning and network management process for our customers,”
said CTGi President, Richard Kane. “And we recognize significant
advantages to offering our customers the ability to manage their
processes online. Because we were forward-thinking when designing
our products, it is now a fairly simple project to move our applications
to an online format. By design, our modular web service architecture
minimizes the impact and the cost of these types of changes.”
The company expects the entire effort to take
less than 12 months. This includes transforming 1000 desktops
in four states. Coastal Technologies Group will be among the first
in the industry to complete a transition to Net Services using
the .NET framework and the industry standards for XML based web
services.
Coastal Technologies Group is an industry
leading software solutions provider specializing in the development
of electronic solutions for the telecommunications industry. Servicing
this sector since 1996 with its unique line of high quality software
products and services, CTGi provides applications that are utilized
by some of the largest telecommunications companies in the world
and have been proven to save millions of dollars per month.