Privacy Agreement

Coastal Technologies Group, Inc. provides services to telecommunication companies and other service providers to allow provisioning of access and to audit CDRs and other service usage formats. It is the mission of CTGi to remain a trusted neutral third party that these industries can rely upon. Coastal Technologies Group is sensitive to the privacy concerns of those that we serve. We have therefore developed state-of-the art privacy programs to ensure the security and protection of the data that we collect through the provision of our business-critical services.

Because Coastal Technologies Group gathers certain types of information about the users who visit the Coastal Technologies Group Web site located at www.CTGi.biz, we want you to fully understand the terms and conditions surrounding the use of the information we collect. The following discloses our information gathering and dissemination practices for Coastal Technologies Group. Please review the following statement to understand how the information you provide to Coastal Technologies Group will be treated.

Information Coastal Technologies Group Collects
You may visit CTGi.BIZ without identifying yourself; however, if you would like more information regarding our products and services, you may be required to first register with Coastal Technologies Group. When you register, we will request certain business information, including your name, address, and e-mail address. This information will enable Coastal Technologies Group to contact you regarding the products and services provided, as well as provides us with aggregate demographic data that Coastal Technologies Group uses to improve the services offered to users.

In addition to registration, Coastal Technologies Group may, from time to time, request personal information for purposes such as the provision of customer service, network management, surveys, offers of related services, and other exchanges of information.

Coastal Technologies Group gathers information about all users collectively, such as what areas users visit most frequently and what services users access most often. Coastal Technologies Group automatically logs IP addresses, session sources, and other data which tracks users' access to CTGi.BIZ and the other channels and Coastal Technologies Group sites. We analyze these logs in order to understand aggregate user behavior as well as for system performance monitoring. These logs are analyzed for the overall, aggregate trends they reveal about our customers, not for individual user behaviors.

What Coastal Technologies Group does with the information it collects.
The information you supply to Coastal Technologies Group will not be given, sold, rented, loaned, or otherwise disclosed to any third parties outside of Coastal Technologies Group, except when we have your express permission or under special circumstances, such as when we believe in good faith that disclosure is reasonably necessary to (i) comply with legal process, (ii) enforce the service terms and conditions, or (iii) protect the rights, property, or personal safety of Coastal Technologies Group, its customers, or the public.

Coastal Technologies Group may use aggregated information to determine the demographics of our users and to distribute statistics and general marketplace information about Coastal Technologies Group. These demographics will always represent aggregate information and will never identify a specific user. Certain non-personal information regarding users is recorded by the operation of the Internet servers hosting the Coastal Technologies Group sites. Coastal Technologies Group may disclose aggregated user statistics in order to describe the service to prospective partners, advertisers, and other third parties, and for other lawful purposes.

What is a cookie?
A cookie is a piece of data that certain Web sites write to your hard drive when you visit them. A cookie file can contain information that allows a Web site to track the pages you've visited. The only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Coastal Technologies Group uses cookies to tell when a user is a repeat visitor and to let us know how the user found the site. They also allow us to automatically link users to their personalized accounts. When you create an account, Coastal Technologies Group uses a cookie to store a unique, random code. Coastal Technologies Group only uses this code to identify you anonymously in our database and to track the pages you visit on our site. This helps us better understand and improve areas of the site that our users find valuable. Coastal Technologies Group also uses this code to enable you to enter various services as a member and to visit member-restricted areas of the site without having to log in each time.

If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. Though some of the services require the use of cookies, visitors to www.CTGi.biz always have the option of disabling cookies via their browser preferences. You can refuse cookies by turning them off in your browser. However, some of the services will not work if you have cookies disabled.

User Options—Opt-Out
From time to time, Coastal Technologies Group may notify its subscribers of new products, announcements, upgrades and updates. Users may opt-out of receiving these future promotional mailings by sending an email with their name to: webmaster@CTGi.biz, or by contacting us at our mailing address:

Coastal Technologies Group
PMB 183
5030 Champion Blvd, G-6
Boca Raton, Florida 33496
Attn: Legal

Coastal Technologies Group reserves the right to send users email related to business practices and systems operations, such as outage notifications and quota warnings, even if the user has opted out of promotional mailings.

Provision of Unsolicited Information
Coastal Technologies Group appreciates your feedback and suggestions. Our goal is to provide all our customers with high quality products and services. Coastal Technologies Group's ability to freely evaluate and, if appropriate, implement ideas and information improves the online experience for all users. Therefore, any information, feedback, data, questions, comments, suggestions, or any other material, submitted to Coastal Technologies Group, whether solicited or unsolicited, regarding its software, Web site or technology shall be deemed non-confidential. By providing any such material, you hereby grant Coastal Technologies Group an unrestricted, irrevocable, royalty-free and perpetual right to freely, reproduce, use, disclose, modify, perform, publish, translate, create derivative works from, distribute and display any such information you send Coastal Technologies Group, without limitation, for any and all commercial and non-commercial purposes. Coastal Technologies Group is free to use any ideas, concepts or techniques contained in this response for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products incorporating such ideas, concepts or techniques.

Coastal Technologies Group Privacy Statement Changes
If Coastal Technologies Group changes this privacy statement, we will post those changes at www.CTGi.Biz so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. By using the Coastal Technologies Group's services, you signify your assent to the Coastal Technologies Group Privacy Statement. If you do not agree to this statement, please do not use the Coastal Technologies Group Web site or its Services. Your continued use of the Coastal Technologies Group service following the posting of changes to these terms will mean you accept those changes.

Contact Coastal Technologies Group
If you have any questions about this privacy statement or this Web site, please contact:

Legal
Coastal Technologies Group
PMB 183
5030 Champion Blvd, G-6
Boca Raton, Florida 33496
E-mail: webmaster@CTGi.biz